In the ongoing digital transformation, more and more physical media and workflows are being replaced by digital counterparts. This impacts how users interact with information and media, how organizations handle document workflows, and how people notice and discover information. By moving more and more documents and processes into the digital domain, users and administrators gain many benefits but also lose some control over them. In this talk I discuss three issues and present our research in these areas:
Though these topics might seem disconnected at first, they are different facets of a common question: How can we keep and increase control of information workflows in a digital world.
Raphael Wimmer is a lecturer at the University of Regensburg where he leads the newly established junior research group "Physical Affordances for Digital Media and Workflows" funded by the Centre Digitisation Bavaria (ZD.B). His research revolves around technical, ergonomic, and organizational aspects of human-computer interaction. The research group explores, implements, and introduces new hardware and software technologies that serve as building blocks for physical-digital interaction with documents, media, and the internet of things. A major focus is on workflows in public administration - an area with high demand for digitalisation but little supporting research. More about the research group: https://hci.ur.de/